FAQ
Before you contact us with questions about our services, please read these frequently asked questions:
My real estate agent offers relocation assistance. Why shouldn't I go with them instead of you?
Unlike real estate agents we are not trying to sell you a home. Relocation assistance is our business. Subtleties of our market are not always apparent to newcomers so it’s important that the agent is on board with us so that together we can advocate on your behalf to ensure that the best property, in the best neighbourhood for you, is targeted. We work with realtors we trust to put your needs first when choosing a home in an appropriate community in the Greater Toronto Area.
Do you charge for your services?
Our services are offered at a daily rate and are available in packages that are tailored to suit you and your family’s settling-in requirements. Our packages typically include city and community orientation, home finding (temporary and permanent housing search), education consulting, government registration assistance, customized settling-in assistance and ongoing support following the move.
Do you offer corporate packages?
We do! We work directly with corporations to customize settling-in packages to suit the needs of their relocated executive and the family. Moving to a new city is a challenging, complex, and expensive process. For corporations, relocation costs can range from one to five times an employee’s salary. According to a survey of relocated employees, 62% stated the family’s inability to adjust to the new community as the number one reason for the relocation failure. As such, corporations find relocation assistance to be cost-efficient and a greatly-appreciated morale booster for relocated employees and their families to ensure a smooth transition to their new community in the Greater Toronto Area.